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href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/understanding-foundational-japanese-food-habits-and-decision-making-on-meals\/\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"919\" height=\"675\" src=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Exploring-take-out_delivery_dining-out-habits-of-Japanese-consumers\u200b.jpg\" class=\"skip-lazy wp-post-image\" alt=\"Exploring take-out_delivery_dining out habits of Japanese consumers\u200b\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Exploring-take-out_delivery_dining-out-habits-of-Japanese-consumers\u200b.jpg 922w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Exploring-take-out_delivery_dining-out-habits-of-Japanese-consumers\u200b-300x220.jpg 300w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Exploring-take-out_delivery_dining-out-habits-of-Japanese-consumers\u200b-768x564.jpg 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"dsm-entry-title\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/understanding-foundational-japanese-food-habits-and-decision-making-on-meals\/\" 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href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/optimizing-the-payment-flow-of-a-content-streaming-platform\/\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"919\" height=\"675\" src=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Optimizing-the-Payment-Flow-of-a-Content-Streaming-Platform\u200b.jpg\" class=\"skip-lazy wp-post-image\" alt=\"Optimizing the Payment Flow of a Content Streaming Platform\u200b\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Optimizing-the-Payment-Flow-of-a-Content-Streaming-Platform\u200b.jpg 922w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Optimizing-the-Payment-Flow-of-a-Content-Streaming-Platform\u200b-300x220.jpg 300w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Optimizing-the-Payment-Flow-of-a-Content-Streaming-Platform\u200b-768x564.jpg 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"dsm-entry-title\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/optimizing-the-payment-flow-of-a-content-streaming-platform\/\" 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https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Testing-the-Acceptance-of-a-Relaunched-Skincare-E-Commerce-Website-768x564.jpg 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"dsm-entry-title\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/testing-the-acceptance-of-a-relaunched-skincare-e-commerce-website\/\" 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href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/exploration-of-consumer-behavior-and-usage-occasions-of-streaming-services\/\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"919\" height=\"675\" src=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Market-understanding-and-concept-research.jpg\" class=\"skip-lazy wp-post-image\" alt=\"Market understanding and concept research\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Market-understanding-and-concept-research.jpg 922w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Market-understanding-and-concept-research-300x220.jpg 300w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/Market-understanding-and-concept-research-768x564.jpg 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"dsm-entry-title\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/exploration-of-consumer-behavior-and-usage-occasions-of-streaming-services\/\" 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href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/understanding-gaming-behaviour-and-play-testing-in-japan\/\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1000\" height=\"667\" src=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/playing-sport-game.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/playing-sport-game.jpg 1000w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/playing-sport-game-300x200.jpg 300w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/playing-sport-game-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 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href=\"https:\/\/carterjmrn.com\/jp\/case-studies\/new-tv-show-positioning\/\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"919\" height=\"675\" src=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/New-TV-Show-Positioning.jpg\" class=\"skip-lazy wp-post-image\" alt=\"New TV Show Positioning\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/New-TV-Show-Positioning.jpg 922w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/New-TV-Show-Positioning-300x220.jpg 300w, https:\/\/carterjmrn.com\/jp\/wp-content\/uploads\/sites\/2\/2022\/11\/New-TV-Show-Positioning-768x564.jpg 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/>\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-entry-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<header class=\"dsm-entry-header\">\n\t\t\t\t\t\t\t\t\t\t<h3 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class=\"swiper-button-prev swiper-arrow-button dsm-post-arrow-button-prev0\" data-icon=4><\/div>\n\t\t\t\t<div class=\"swiper-container-horizontal\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":29,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<h1>Customer Satisfaction<\/h1>\t\t\n\t\t\t<h1>Customer satisfaction surveys\n<\/h1>\t\t\n\t\t<p>Having an effective read of your customer \u2018pulse\u2019 enables a targeted response, and CarterJMRN has developed delivery systems which allow you to have that information at your fingertips.<\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1000\" height=\"666\" src=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Happy_japanese_women_window_shopping.jpg\" alt=\"two asian women window shopping\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Happy_japanese_women_window_shopping.jpg 1000w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Happy_japanese_women_window_shopping-300x200.jpg 300w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Happy_japanese_women_window_shopping-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<p><strong>The Asian region (and Japan in particular) boasts some of the most advanced and discerning customers in the world. In addition to being a global manufacturing center, Asia is home to a growing number of middle-class and wealthy consumers who increasingly drive innovation in product and delivery standards.<\/strong><\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1000\" height=\"666\" src=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Researchers_on_ipad.jpg\" alt=\"user holding an ipad\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Researchers_on_ipad.jpg 1000w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Researchers_on_ipad-300x200.jpg 300w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Researchers_on_ipad-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1000\" height=\"666\" src=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Completing_satisfaction_survey.jpg\" alt=\"young woman using computer\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Completing_satisfaction_survey.jpg 1000w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Completing_satisfaction_survey-300x200.jpg 300w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/Completing_satisfaction_survey-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1000\" height=\"666\" src=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/People_using_phones.jpg\" alt=\"Young woman using phone\" loading=\"lazy\" srcset=\"https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/People_using_phones.jpg 1000w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/People_using_phones-300x200.jpg 300w, https:\/\/carterjmrn.com\/wp-content\/uploads\/2022\/12\/People_using_phones-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<p>CarterJMRN are specialists in customer retention and enhancement market research, which addresses everything from diagnosing a single facet of customer service delivery to a full audit of customer loyalty throughout the customer journey. We also build feedback systems that allow you to make better-informed and more profitable decisions in the Japanese market.<\/p><p>To enable you to keep your finger on the pulse in Japan, Our\u00a0<a href=\"http:\/\/www.potentiateglobal.co.jp\/english\/CEM.html\" target=\"_blank\" rel=\"noopener noreferrer\">Potentiate<\/a>\u00a0tools employ state-of-the-art technology for the collection, analysis and on-going communication of customer feedback at all levels in your organization.<\/p><h5>Read customer satisfaction and other quantitative research case studies here.<\/h5>\t\t\n\t\t\t<a href=\"https:\/\/carterjmrn.com\/case-studies\/\" role=\"button\">\n\t\t\t\t\t\tRead More\n\t\t\t\t\t<\/a>\n\t\t\t<h2>Let's Talk<\/h2>","_et_gb_content_width":"","footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CarterJMRN-JP - 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