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カスタマージャーニーマッピング

Product Usability Testing Pre-Launch
Our client intended to launch an online content platform in Japan. In preparation for the launch, they wanted to gain insight into user...
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Optimizing the Payment Flow of a Content Streaming Platform​

Optimizing the Payment Flow of a Content Streaming Platform​
A streaming platform from overseas wanted to explore the feedback on their payment flow to improve the intuitiveness of the process. Therefore, the...
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Exploring opportunities in the retail space to cater to a younger audience in Japan​

Exploring Opportunities in the Retail Space to Cater to a Younger Audience in Japan​
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Luxury Brand Purchase Intention Survey (Exit Survey)
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New Movie Release (Cinema Exit Survey)

New Movie Release (Cinema Exit Survey)
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Understanding the Consumer Journey for Purchasing Automobile Insurance

Understanding the Consumer Journey for Purchasing Automobile Insurance
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Understanding Grocery Shopping Experience among Older Adults
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Understanding the Innovation Process of Indoor Cleaning Devices
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Toy Product Re-Positioning

Toy Product Re-Positioning
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Exploring take-out_delivery_dining out habits of Japanese consumers​

Exploring Take-Out/Delivery/Dining Out Habits of Japanese Consumers​
Testing the acceptance of an advertisement of a new food delivery app
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Re-Positioning of a Juice Beverage for Kids

Re-Positioning of a Juice Beverage for Kids
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Rejuvenating a Well-Established Toy Brand
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