We guide global businesses to success in Japan
CarterJMRN is a Japan-based market research agency guiding leading brands through the journey of unmasking and engaging with the needs, desires and opinions of Japanese people. Our qualitative and quantitative experts employ UX, survey, focus group and other methodologies, coupled with a deep understanding of cultural nuances and emerging trends for insights that power excellence in human-centered decisions for bigger business impact.

Our Services
Our services cover the host of methodologies you need to unmask the consumer and activate your success in Japan
Human-Centric Design
UX Research
We study the needs, motivations and behaviors of end users to improve the overall experience of any product or service.
Qualitative Market Research
Focus groups and ethnography facilitate a deeper understanding of Japanese consumer’s needs and existing business opportunities.
Quantitative Market Research
Market segmentation, profiling and customized quantitative market research help companies fuel their future in Japan.

Cultural Landscaping
Cultural analysis and semiotics, ranging from immersion sessions to consumer pulse reports, reveal what is really happening in Japan.
Tokyo Studio Rental
Modern rental studios for market research sessions, conveniently located in central Tokyo at Roppongi Station.
Qualitative Market Research
Focus groups and ethnography facilitate a deeper understanding of Japanese consumer’s needs and existing business opportunities.
Quantitative Market Research
Market segmentation, profiling and customized quantitative market research help companies fuel their future in Japan.
Tokyo Studio Rental
Modern rental studios for market research sessions, conveniently located in central Tokyo at Roppongi Station.

Cultural Landscaping
Cultural analysis and semiotics, ranging from immersion sessions to consumer pulse reports, reveal what is really happening in Japan.
UX Research
We study the needs, motivations and behaviors of end-users to improve the overall experience of any product or service.
Human-Centric Design
We focus on creating products and services tailored to the needs and preferences of today’s consumer. This iterative is bases on empathy for and creation with the end user.





CarterJMRN helps you unmask Japan!
At Carter, we lay the foundation for your marketing activities in Japan, including market entry, with innovative consumer empathy methods that cover the gamut of immersive, qualitative and quantitative approaches.
These include cultural analysis and semiotics, trend watching, secondary desk research, depth interviews, ethnography, usability tests, focus groups and all quantitative survey methods.
Experts in the facilitation of collaborative problem solving, we partner with you on your journey, implementing design-thinking approaches to translate deep customer and user understanding into creative brainstorming, concept creation, prototyping and testing.
We are your guides to unmasking and engaging the needs, desires and opinions of Japanese people and helping you to translate those into action.
Our work impacts brands every day
Product Usability Testing Pre-Launch
Testing the Acceptance of a Relaunched Skincare E-Commerce Website
Optimizing the Payment Flow of a Content Streaming Platform
Exploration of Consumer Behavior and Usage Occasions of Streaming Services
Understanding Gaming Behaviour and Play Testing in Japan
Heated Tobacco Consumer Affective Test (Pre-recruited CLT)
Brands that like working with us














