Understanding In-Home Usage and Attitudes toward Vacuum Cleaners in Japan
A leading vacuum manufacturer partnered with us to understand the strong performance of its previous models in Japan, while also testing a newly developed prototype designed specifically for the market. The objective was to uncover real usage behaviors, expectations, and opportunities for refinement.
Our Work
- Prototype models of the vacuum were sent out to pre-recruited respondents to test in their home over several days
- Collected weekly usage journals capturing real-life interactions, usage frequency, and evolving perceptions of the product
The Outcome
- Deep understanding of Japanese in-home usage behaviors and how they differ from other markets, highlighting drivers of product success
- Uncovered actionable insights to refine the prototype and support a successful product redesign and relaunch in the Japanese market
“Proficiency, support, knowledge, in-depth feedback”
– Client Voice