Handling of Personal Information

Official Statements and Purpose of Use on Personal Information

CarterJMRN K.K. (hereinafter referred to as “the Company”) states how to handle personal information and the purpose of use below.

* We accept requests regarding the notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use or provision to third parties; and disclosure of records of provision to third parties (hereinafter referred to as “disclosure, etc.”) for personal information subject to disclosure.

**Personal information handled by the Company will be protected in accordance with the Personal

Information Protection Law and JIS Q15001.

Types of Personal Information Handled by the Company and Each Purpose of Use

Obtained directly in written documents

Type of Personal Information	Purpose of Use	Personal Information Subject to Disclosure
Personal information of interview and focus group respondents (directly obtained)	Sending invitations, making appointments, and conducting interviews and focus groups	※
Records of interviews and focus groups	Conducting market research and analyzing the statistical results of the responses. In principle, remain anonymous when reporting them to the survey sponsors.	※
Candidate Information	Recruitment screening and communication conducted by the Company.	※
Current Employee Information	Communication related to personnel and labor management and business operations Tax-related procedures (year-end adjustments, withholding tax slips, etc.), social insurance-related procedures (employment insurance, health insurance, employees’ pension insurance, etc.)	※
Former Employee Information	In accordance with the law, necessary communication for personnel and labor management.	※
Information of Group Company Employees	Personnel and labor management agency services
Information from Inquiries, etc.	Responses to inquiries	※
Client & Service Supplier Information	Business-related communications	※
Obtained in Other Ways
Type of Personal Information	Purpose of Use	Personal Information Subject to Disclosure
Personal information of interview and focus group respondents (obtained from recruiting companies)	Conducting interviews and focus groups
Personal information of interview and focus group respondents (obtained from survey sponsors)	Sending invitations, making appointments, conducting interviews and focus groups
Personal Information of participants and spectators of entertainment experiences	Videos and photos taken during the experience may be used for promotional purposes, such as on the Company website and other related media	※

Information related to Personal Information Subject to Disclosure

The following matters shall be announced regarding the handling of personal information subject to disclosure.

(1) Company Information

CarterJMRN K.K.

VORT Nogizaka I Bldg. 4F, Roppongi 7-2-29, Minato-ku, Tokyo 106-0032, Japan

Dominic Carter

Representative Director & CEO

(2) Manager of Personal Information Protection

Takashi Iizuka

Director & Chief Operating Officer

Phone: +81 3 6434 0520

(3) Purpose of use of All Personal Information Subject to Disclosure

Please refer to ” 2. Types of Personal Information Handled by the Company and Each Purpose of Use”.

(4) Contact for Inquiries and Complaints regarding the Handling of Personal Information subject to Disclosure

Consultation Desk

Address: VORT Nogizaka I Bldg. 4F, 7-2-29 Roppongi, Minato-ku, Tokyo 106-0032, Japan

E-mail: [email protected]

(5) How to Request, complain, and consulate for Personal Information Subject to Disclosure

Please contact the Consultation Desk above for requests regarding requests, complaints, and consultations for personal information subject to disclosure.

(Please kindly note that other departments nor contact points cannot accept any correspondence to these matters at the Company.)

To apply for a disclosure request for personal information subject to disclosure, please download the Application Form for Personal Information Inquiry, fill in the required information, and send it to the Consultation Desk along with your identification documents. A fee of JPY 1000 per request from domestic is required for the notification of the purpose of use, disclosure, disclosure of records of provision to third parties for personal information subject to disclosure.

〔Required Documents〕

Application Form for Personal Information Inquiry
Please fill in the following information:
(1) Address, name, phone number, and your signature
(2) Date of request
(3) Request Type
Identification Document
Please attach a copy of your valid identification: driver’s license or passport

*If the request is made by a representative*

Certificate that proves the relationship between the principal
Please attach a document certifying the right to represent the principal:
a) in the case of a parent, a family register within six months of issuance or a health insurance card containing a section of the principal’s name is sufficient.
b) In the case of an adult ward*, a certificate of the matters registered in the guardianship registry within six months of issuance is sufficient.

* Legal representative or a person to whom the authority to represent the principal has been authorized by the principal

Identification Document
Please attach a copy of the valid identification of the representative: driver’s license or passport

(6) The Company’s Response to the Request

After receiving the request, the Company will confirm your application and the attachments and then promptly respond to it. If the Company is unable to respond to disclosure, etc., due to reasons under clause (7), the Company shall notify you.

(7) Cases of Inability to Respond

Please note that in the following cases, we may not be able to accept disclosure:

When a disclosure request is out of subject to disclosure by the Company
When the information cannot be disclosed for legal reasons
When the Company is no longer handling the relevant personal information
When notification of the purpose of use of personal information subject to disclosure or payment of the fee from the applicant cannot be confirmed

Security Measurements for Retained Personal Data and Records of Provision to Third Parties

Organizational Measurements

A manager of the protection of personal information promotes initiatives
Compliance with internal rules regarding the protection of personal information is reviewed through audits and other means
An education on the protection of personal information is regularly conducted
A confidentiality pledge is signed between employees who treat personal data

Physical Security Measurement

Office access is restricted

Technical Security Measurements

Access controls are in place to ensure that only the minimum number of personnel necessary are allowed access to personal information
Anti-virus software is installed to protect against external threats

Contact the Authorized Personal Information Protection Organization for Resolving Complaints

< Contact*>

Japan Institute for Promotion of Digital Economy and Community

Personal Information Protection Complaint Consultation Office

Address: Tokyo Roppongi First Bldg. 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan

Phone: +81 03 58607565

* It is not the contact point for inquiries regarding our services

Established: 2015/01/01

Revised: 2025/06/18