by carterjmrn | Mar 1, 2010 | Marketing Trends and Insights, Uncategorized
I was walking through Takashimaya in Nihombashi last week, and was impressed by its grandeur, efficient staff and presentation of luxury brands. However, I also noted its “emptiness” in terms of number of customers. Department stores, once the bastion of retail...
by carterjmrn | Jan 31, 2010 | Carter Group Viewpoints, Uncategorized
It is a breath of fresh air to start this New Year, especially when thinking back on the difference in the feeling now compared to this time last year. At that time, most businesses and consumers were literally reeling in the aftermath of the “Lehman shock,” picking...
by carterjmrn | Jan 10, 2010 | Research in Action, Uncategorized
Are we getting to the point where the consumer’s freedom of choice is compromised? The more progressive marketers among us have begun to talk about using consumer “conversations” as a prime source of market information and inspiration. Under this conversational model,...
